Skip to content
KONGSBERGDIGITAL.COM
Talk to an expert

KOGNITWIN ENERGY SUPPORT & SERVICE LEVEL AGREEMENT

Here you can find the KOGNITWIN Energy Support & Service Level Agreement.

This KOGNITWIN Energy Support & Service Level Agreement (“SLA”) is applicable to Customers of Kongsberg Digital AS (“KDI”) who have a valid Subscription Agreement, governed by the KOGNITWIN Energy Terms of Use (“Terms of Use”), for access to KDI’s KOGNITWIN Energy Service Platform.

KDI will provide maintenance and support as described herein, to maintain the KOGNITWIN Energy Service Platform (hereinafter referred to as the “Service”) in good working order.

Capitalized terms shall have the meanings set forth in the Terms of Use, or in the section where they are first used herein.

1. DEFECT REPORTING AND COMMUNICATION METHODS

Customer shall notify KDI of any defect in the Service by utilizing the Support Portal, accessible via https://dev.azure.com/kognitwinsupport, or by using the following email address:

Share this:

© 2023 Kongsberg Digital

    Get in touch if you have questions about our products, how to get started or how to operate your assets smarter, safer, and greener.

    Yes, I would like to receive marketing emails from Kongsberg Digital AS about its products, services and upcoming events.

    By clicking submit below, you consent to the processing of your personal data for the purpose of receiving marketing emails from Kongsberg Digital AS. All personal data will be processed in accordance with the Kongsberg Privacy Policy. You can withdraw your consent at any time by clicking the opt-out link in the emails.