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6 step Journey to digitalization with Customer Success

Kongsberg Digital has created a 6-step blueprint to ensure shipowners and operators get the most out of digitalization with Vessel Insight. The Customer Success team is dedicated to assist Vessel Insight subscribers to reach their highest potential, in the short and long term

CUSTOMER SUCCESS IS THE KEY TO CONQUERING COMPLEXITY

Investing in technology is important to remain competitive in a market that is constantly evolving. The ongoing push for efficiency gains, combined with stricter sustainability regulations instigated by the IMO increase the incentives for innovation.  The complexity of digitalization can be challenging, and many vessel operators and owners are unsure about where to start. This is why Vessel Insight have established a 6-step blueprint to succeed in digitalization. 

Digitalization is all about setting up a solid foundation, and once your data collection is in place, a new world of possibilities opens up. With Vessel Insight, we enable shipowners to address the current complex landscape and being ready to comply with their future needs.

KAREN ALGAARD, CLIENT DIRECTOR CUSTOMER SUCCESS, VESSEL INSIGHT

THE 6 STEP JOURNEY

Vessel Insight subscribers go through a 6-step digitalization journey starting with a high-level digitalization assessment of their current status. They are given a dedicated customer success manager with unique insight in what is required to ensure they resolve their business challenges and meet the set KPIs that can be solved through digitalization. 

The Customer Success Manager leads the customer through their digitalization process and provides’ ongoing assistance to ensure maximum output of their digitalization journey as well as change management assistance in the organization to reach the highest level of system adoption through the entire organization. 

Download our 6 step Journey to digitalization

SOUNDS INTERESTING?

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    ADDITIONAL INFORMATION

    • Sustainability Whitepaper
    • Vessel Insight product sheet

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          Get in touch if you have questions about our products, how to get started or how to operate your assets smarter, safer, and greener.

          Yes, I would like to receive marketing emails from Kongsberg Digital AS about its products, services and upcoming events.

          By clicking submit below, you consent to the processing of your personal data for the purpose of receiving marketing emails from Kongsberg Digital AS. All personal data will be processed in accordance with the Kongsberg Privacy Policy. You can withdraw your consent at any time by clicking the opt-out link in the emails.

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